Comparison

Three lenses we use internally when scoping work. Highlighted column is the default starting point for SaaS scale-ups.

Capability Stabilise track Accelerate track Recover track
Primary pain Flaky automation signals Slow lead times with decent reliability Recent high-impact incident
Typical duration 2–3 weeks 3–4 weeks 1–2 weeks
Artifacts Heatmaps, activity logs Runbooks, rehearsal scripts Timeline reconstructions
Best for Platform foundations Product-led startups scaling delivery Post-incident trust rebuilding

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